About Customer Care App

Apliman’s Customer Care App is an innovative way of offering customer service to subscribers.  Through this app, subscribers will have access to various services. These services include a list of products and services, their account details, billing information, location based services, and reporting network problems. Additional features to the Customer Care App include – and are not limited to – Mobile Money, Gamification and Loyalty, Infotainment and Awareness, mHealth, and CRBT.

Key Benefits

- Reduce CAPEX and OPEX of Call Centers.

- Boost Satisfaction and Loyalty.

- Promote Products and Services.

- Marketing Tool.

- Reduce Churn.

Customer Care App

Key Features

- Branding
The App will be branded according to the operator or service provider’s brand identity.

- Advertising Capabilities
Clickable ads can be delivered within the App.

- Content Management
Seamlessly add and remove products and services within a dedicated web interface.

- Automatic Upgrades
Subscribers do not need to uninstall and re-install the App when it is upgraded.


INTERESTED IN OUR SOLUTIONS?

Our aim is to help you unlock the full potential of the mobile channel.
Get in touch today to find out how our innovative solutions can enhance your business.

For more information please contact us on: support@apliman.com; sales@apliman.com