Apliman — Est. 1994

Intelligent engagement infrastructure for operators and enterprises.

For three decades we've turned every call, message, and digital interaction into measurable business value — across 65+ countries, at carrier scale.

30+
Years
65+
Countries

Four outcomes. Four product paths. One ecosystem.

Every Apliman product is designed around a measurable business outcome — monetization, engagement, automation, or retention. Start with the result you want to achieve, then explore the product built to deliver it.

01 / Monetize

Monetize missed opportunities

Product · Call Completion Suite

Recover revenue from failed, missed, unreachable, or misdialed calls. Call Completion Suite helps operators turn lost voice traffic into billable engagement moments, creating measurable value from underused network assets.

Explore Call Completion Suite
02 / Connect

Connect with branded #tags

Product · NameTag

Turn branded #tags into a new enterprise revenue gateway. NameTag lets operators sell memorable #tags — like #PIZZA or #BANK — to enterprises, routing subscriber calls straight through. A recurring B2B channel where there wasn't one before.

Explore NameTag
03 / Automate

Automate conversations and journeys

Product · AI Agent (powered by aïda)

Automate customer conversations, service flows, and engagement journeys across voice, chat, and digital channels. AI Agent powers intelligent self-service, escalation, and live-agent handover — built on aïda's orchestration layer and Apliman's communication infrastructure.

Explore AI Agent
04 / Engage

Engage with precision

Product · aïReach

Create targeted campaigns and customer journeys across channels. aïReach helps operators and enterprises reach the right audience, through the right channel, at the right moment — turning engagement into measurable business action.

Explore aïReach

Built for operators. Ready for enterprises.

Apliman brings telecom-grade engagement infrastructure to the businesses that need to monetize communication, automate service, and manage customer journeys across channels — from mobile operators and aggregators to enterprises building connected customer experiences with conversational AI.

Mobile Operators & AggregatorsPrimary

Monetize the network. Modernize VAS. Automate subscriber engagement.

Apliman helps operators and aggregators turn communication assets into revenue, retention, and service efficiency. From call completion and VAS modernization to AI-powered campaigns and conversational AI, our solutions are built to work with telecom infrastructure — not around it.

What we enable
  • Recover revenue from missed, failed, unreachable, and misdialed calls
  • Open new enterprise revenue channels through branded #tags
  • Create targeted subscriber campaigns and engagement journeys
  • Deploy AI Agent for IVR automation, self-service, and live agent handover
  • Automate subscriber service flows across voice, messaging, and digital channels
Relevant products
Call Completion SuiteNameTagAI AgentaïReach
Explore operator solutions →
EnterprisesGrowth

Build smarter customer journeys across every channel.

Apliman helps enterprises automate customer interactions, personalize engagement, and improve response across voice, chat, messaging, and digital channels. Built on telecom-grade infrastructure, our solutions bring conversational AI, identity, and journey automation into real business operations.

What we enable
  • Automate customer conversations and service journeys with AI Agent
  • Deploy conversational AI / voice AI for self-service, customer support, booking, inquiries, and escalation
  • Run targeted campaigns and engagement flows with aïReach
  • Open new customer access channels through branded #tags with NameTag
  • Connect customer touchpoints across voice, WhatsApp, SMS, RCS, email, and digital channels
Relevant products
AI AgentaïReachNameTag
Explore enterprise solutions →

Why three decades matter now.

Apliman brings three decades of telecom-grade infrastructure into the AI era — combining network depth, engagement intelligence, modular products, and real deployment experience across complex markets.

N° 01

Telecom-grade from day one.

Apliman was built for high-volume, always-on communication environments where reliability, performance, and continuity matter. That foundation gives operators and enterprises infrastructure they can trust at scale.

N° 02

AI grounded in real operations.

Our AI is not built for presentation value. It is applied to real business flows — conversational AI, AI agents, journey automation, campaign logic, escalation, service efficiency, retention, and revenue.

N° 03

Modular products. One connected ecosystem.

Customers can start with the product they need — Call Completion Suite, NameTag, AI Agent, or aïReach — and expand into a connected engagement ecosystem as their business grows.

N° 04

Proven delivery across complex markets.

Apliman brings more than technology. We bring deployment experience, integration know-how, and regional understanding across operator and enterprise environments in Africa, the Middle East, Asia, and beyond.

"We recovered revenue we didn't know we were losing — and unlocked an engagement channel we didn't know we had."

— Network Operations Director · Tier-1 African Operator
+18%
ARPU lift on monetized voice traffic, 12 months
2.4M
Misdialed calls converted to engagement / month
40%
Reduction in IVR operational overhead
90d
From deployment kickoff to live revenue

Where we work, at depth.

Telecom is our origin. It's no longer the only place our technology earns its keep — but it's still where the engineering depth comes from.

01

Telecom & Operators

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02

Fintech & Banking

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03

Travel & Mobility

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04

Government & Public

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05

Education

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06

E-commerce & Retail

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Let's talk about what's possible for your business.

Tell us what you're trying to solve. We'll show you what we've done for operators and enterprises like yours.

Operating across three continents.

HQ
Dubai
United Arab Emirates
Office
Beirut
Lebanon
Office
Larnaca
Cyprus
Office
Lagos
Nigeria
Office
Istanbul
Türkiye

Trusted by operators and enterprises around the world.